- items not received in good condition
In case of perishable items, the request for replacement
should be submitted within 24 hours of receipt of the items.
In case of all other items, the request for return / exchange
should be submitted within 48 hours of receipt of the items.
There are no extra shipping charges for the delivery of
Money Back Guarantee (If
not deliver on Exact Date)
We will be refunded in full , if the items not Deliver on
place your order at least 48 hours before delivery. Late
placement of order & Late Approval of the Credit are
not included in refund .
Invalid Address / Tel No. , Strikes / Other Casualties also
not included in refund
Refund against non-delivery (delivery through courier)
For delivery of goods through courier, our logistics partners
will attempt delivery of the items twice. Incase the delivery
is not executed during all the two attempts, due to recipient
not available/premises locked, etc., the customer shall
still be charged for the order. In case the delivery is
not executed at all, the customers can request for refund
against the non-delivered items.
against non-delivery (cakes and flowers)
For delivery of cakes and flowers the delivery of items
will be attempted only once. Being perishable in nature,
neither karachigifts.com nor our enabling partner will be
able to provide any refund against such items. However if
for some reason the deliveries are missed or have not been
attempted, the customers can request for a refund against
the non-executed deliveries.
against cancelled orders
For all the approved cancellations the order amount will
be refunded in full .Customer have to inform within 24 hours
after placement of order.
In case of multiple goods being ordered, if the delivery
is not done for certain items, customers will be refunded
against the non-delivered goods or services